Frequently Asked Questions

Everything you need to know about Neyvuu, our products, shipping, returns and ordering.

Every Neyvuu piece is thoughtfully crafted using natural fabrics and timeless silhouettes. We focus on slow fashion, quality craftsmanship, and designs that can be worn and cherished for years.

Our collections are produced by skilled artisans and trusted manufacturing partners who share our commitment to ethical production, quality, and sustainability.

We primarily use premium natural fabrics including organic cotton, linen, khadi, and other breathable materials selected for their comfort, durability, and minimal environmental impact.

Each product page includes a detailed size guide. We recommend comparing your body measurements with our size chart for the best fit. If you need assistance, our support team is always happy to help.

Yes. We deliver to most countries worldwide. Shipping charges and delivery timelines are calculated during checkout based on your location.

Orders are usually processed within 1–3 business days. Delivery typically takes 3–7 business days within India and 7–14 business days for international destinations.

Yes. We offer easy returns and exchanges within 15 days of delivery, provided the item is unused, unwashed, and returned in its original packaging.

We recommend gentle hand washing or machine washing on a delicate cycle using mild detergent. Avoid bleach and tumble drying to preserve the fabric's natural beauty.

Orders can be cancelled before they are shipped. Once dispatched, cancellations are no longer possible, but you may request a return after delivery.

You can reach our customer care team through the Contact Us page or by emailing our support team. We're happy to assist with orders, sizing, returns, or product enquiries.

Still have questions?

Our team is always happy to help you with sizing, orders, shipping or anything else.